{"id":2063,"date":"2018-06-22T13:32:01","date_gmt":"2018-06-22T10:32:01","guid":{"rendered":"https:\/\/iformtech.com.gr\/?page_id=2063"},"modified":"2021-01-19T16:44:57","modified_gmt":"2021-01-19T14:44:57","slug":"maintenance-support","status":"publish","type":"page","link":"https:\/\/iformtech.com.gr\/en\/services\/maintenance-support\/","title":{"rendered":"Maintenance – Support"},"content":{"rendered":"

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We, undertake the control and the responsibility of customer\u2019s applications through our services of proactive maintenance, and establishing agreements of levels of service that will allow them to administer their own human resources and assign them to strategic areas or projects within the company or Organization.<\/h5>\n

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\"Maintenance
Maintenance - Support - Repair<\/h5><\/span><\/p>\n

We provide the necessary maintenance services and Support of the Software, IT Systems, Servers, PC\u2019s, Laptops, Switches, Modems etc. <\/strong><\/span><\/p>\n

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\"Guaranteed
Guaranteed Level Services (SLA)<\/h5><\/span><\/p>\n

In I Form IT we work with agreements on the level of services, which are accordingly reached with our Customers, in order to ensure a service that is in accordance to their expectation, and measurable periodically. In the SLA parameters, the indicators that should be complied with are set forth, thus defining the specific level of quality of the service.
\n<\/span><\/p>\n

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